Terms of service

Terms of Service – Real Carpet

Welcome to Real Carpet. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

If you do not agree with any part of these terms, please do not use our website.

1. General Terms

Real Carpet operates this website to offer carpets and related products.

By using our website, you confirm that you are 18 years of age or older, or using the site under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Product Information

All product descriptions, images, and prices are provided accurately to the best of our knowledge.

As carpets are handcrafted products, minor variations in color, design, or size may occur and are considered natural characteristics.

3. Pricing & Availability

Prices and product availability are subject to change without notice.

We reserve the right to limit quantities or discontinue products at any time.

4. Orders & Payments

Placing an order constitutes an offer to purchase the product.

Real Carpet reserves the right to accept, reject, or cancel any order at its discretion.

Payments must be completed using the available payment methods at checkout.

Cash on Delivery (COD), if offered, may require advance payment.

5. Shipping & Delivery

Estimated delivery timelines are provided for reference only.

Delays may occur due to logistics, weather conditions, or unforeseen circumstances.

Real Carpet is not responsible for delays caused by courier partners.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Only damaged or defective products are eligible for return within the specified timeframe.

7. Order Cancellation

Orders may be cancelled within a limited time after placement by contacting us.

Orders that have already been shipped cannot be cancelled.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the intellectual property of Real Carpet.

Unauthorized reproduction or use of any content is strictly prohibited.

9. User Conduct

By using our website, you agree not to:

• Provide false or misleading information
• Use the website for unlawful or fraudulent activities
• Attempt to disrupt the website’s security or functionality

10. Limitation of Liability

Real Carpet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability, if any, shall be limited to the amount paid for the product.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

📧 realcarpetstore@gmail.com

Thank you for choosing Real Carpet.
Your trust and satisfaction are important to us.