Privacy policy
Privacy Policy – Real Carpet
At Real Carpet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with Real Carpet, we may collect the following information:
• Personal details such as name, email address, phone number, billing and shipping address
• Order and transaction information
• Communication details when you contact customer support
• Technical information such as IP address, browser type, and device data
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Send order confirmations, shipping updates, and support responses
• Improve our products, services, and website experience
• Maintain secure transactions and prevent fraud
• Comply with legal and regulatory requirements
Payment Security
All payments are processed through secure and trusted payment gateways.
Real Carpet does not store or have access to your card or banking details.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
• Shipping and logistics partners for order delivery
• Payment service providers to complete transactions
• Legal authorities when required by law
All parties are required to protect your information.
Cookies
Our website may use cookies to:
• Enhance your browsing experience
• Analyze website performance and traffic
• Remember user preferences
You may disable cookies in your browser settings, but some features may not function correctly.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.
Your Rights
You have the right to:
• Access or update your personal information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites. Real Carpet is not responsible for the privacy practices of those websites.
Policy Updates
Real Carpet reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 realcarpetstore@gmail.com
Thank you for choosing Real Carpet.
Your trust and privacy are important to us.