Shipping policy

updated 2 march 2026

Shipping Policy – Real Carpet

At Real Carpet, we are committed to delivering premium-quality carpets to your doorstep with safe, reliable, and timely shipping.

📦 Shipping Coverage

• We offer FREE SHIPPING across India
• No minimum order value is required

⏱ Order Processing Time

• Orders are usually processed within 1–2 business days after order confirmation
• Once processed, your order is dispatched directly from our warehouse

💳 High-Value Orders & Advance Payment

• For high-value orders, Real Carpet may require an additional advance payment before dispatch.
• Our team may contact customers for order verification and payment confirmation.
• Orders requiring additional advance payment will be processed and shipped only after the required amount is received.
• This policy helps prevent fraudulent orders, reduce shipping losses, and ensure smooth order fulfillment.

🚛 Estimated Delivery Time

• Orders are typically delivered within 7–8 business days after dispatch, depending on your location
• Delivery timelines may vary during festivals, sales, or unforeseen circumstances

📍 Shipping Partners

We work with trusted courier and logistics partners to ensure safe handling and timely delivery.

🧾 Order Tracking

• Once your order is shipped, tracking details will be shared via email or WhatsApp (if applicable)
• You can track your shipment until it reaches your doorstep

❗ Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Natural calamities
• Remote or non-serviceable delivery locations
• Courier service disruptions

In such cases, our support team will keep you informed.

📧 Customer Support

For any shipping-related queries or assistance, please contact us at:

📧 realcarpetstore@gmail.com

Thank you for choosing Real Carpet.
We appreciate your trust and look forward to serving you.